The business environment that we currently operate in is ever evolving with the emergence of technology, the growth of disruptive innovators, as well as customer habits. However, the one thing that has stayed constant through the years is that irrespective of the service offered, every organisation works relentlessly towards achieving the goal it originally started out to attain. As a means to this end, a Digital Transformation Roadmap is therefore a set of steps that organizations can follow to achieve short-term and long-term business goals with the use of digital technology. The roadmap begins by understanding business needs and finding gaps in the existing system to build a strategy that addresses these requirements.